Terms & Conditions

1.1. All vehicle descriptions, both written and spoken, specifications, and mileages are provided in good faith and are believed to be accurate. However, the buyer is responsible for verifying that the vehicle meets their specific requirements prior to purchase, as human and system errors may occur. Please note that photographs are for illustrative purposes only, and we cannot guarantee that your computer's display will accurately reflect the vehicle's physical appearance.

1.2. As these vehicles are pre-owned, it is reasonable to expect wear and tear that is consistent with their age and mileage.

1.3. It is your responsibility to inspect the vehicle and ensure that you are satisfied with its condition prior to purchase.



2.1. A deposit is required to secure the vehicle. Please note that this deposit is non-refundable unless otherwise agreed upon in writing. For comprehensive details regarding our deposit terms and conditions, please refer to our website or feel free to request a copy via email.

2.2. The remaining balance must be paid in full and funds must be cleared in our account prior to the release of the vehicle. Accepted payment methods include:
- Bank transfer
- Cash (by agreement in advance)

2.3. Ownership of the vehicle will not pass to you until full payment has cleared.



3.1. Vehicles must be collected, or delivery arrangements finalised, within 7 days of purchase unless otherwise agreed.

3.2. Risk in the vehicle passes to you upon collection or delivery.



4.1. If you provide a vehicle as part exchange:

- You confirm that you are the legal owner of the vehicle, free from outstanding finance or other encumbrances unless disclosed and agreed.

- Any valuation is subject to the vehicle’s condition, mileage, and specifications matching the information provided at the time of agreement.

- Any known faults /modifications must be declared

4.2. Where outstanding finance exists, you are responsible for settling the balance unless we agree to settle it on your behalf.



5.1. Vehicles may be supplied with a warranty via our Warranty Provider, the terms of which will be provided at the time of sale.

5.2. The warranty covers specified faults or issues and is subject to the terms outlined in the warranty document.

5.3. The warranty company name will be supplied at time of sale



6.1. Under the Consumer Rights Act 2015, you may be entitled to reject the vehicle within 7 days of purchase. For more information, please refer to our 7-Day Return guidance available on our website or request a copy directly from us.

6.2. If a fault develops after 7 days it will be subject to warranty company approval if a warranty was purchased with the car, you may be entitled to a repair, replacement, or partial refund. Please note that this does not apply to faults resulting from normal wear and tear, misuse, or damage caused by you.

6.3. Refunds may be subject to deductions based on usage, including mileage and wear and tear. 6.4. In the event of an issue, you may be required to bring the vehicle to us for warranty repairs. 6.5. We do not provide Courtesy cars or cover any out of pocket expenses.



7.1. You are responsible for ensuring the vehicle is insured and taxed from the point of collection or delivery.

7.2. You must ensure the vehicle is properly maintained and used responsibly.

7.3. We are happy to assist with vehicle registration and DVLA administration however, it is your responsibility to ensure correct registration procedures are completed.



8.1. Any personal data you provide will be processed in accordance with the Data Protection Act 2018 and our Privacy Policy.

8.2. Your information will only be used for purposes related to the sale and as required by law.



9.1. We accept no liability for loss or damage caused by delays outside of our control, including delays in delivery or Warranty repairs.

9.2. We are not responsible for any loss of personal belongings left in vehicles traded in as part exchange.



10.1. These Terms are governed by the laws of England and Wales.

10.2. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.




11.1. These Terms constitute the entire agreement between you and us. Any changes must be agreed upon in writing.



Q: Can I hold a vehicle with a deposit, subject to viewing?
A: Yes, we are happy to offer this option which can benefit both parties. A deposit of £250 secures the vehicle, allowing us to prepare it for collection on the agreed date and deflect other interest, knowing you’re a serious buyer.

Q: What are the benefits of placing a deposit?
A: For us, it ensures we can get the vehicle ready for you and helps with our stock management. For you, it provides peace of mind—allowing you time to arrange insurance, financing, and travel, knowing the vehicle will be held until your viewing and collection.

Q: Is the deposit refundable?
A: Once received the £250 deposit is non-refundable, except if, upon viewing, the car/bike or its provenance does not match our description or your expectations. In that case, we will return the deposit without any issues. We have had instances where customers change their minds before collection, which causes disruption and costs us in other lost opportunities. Holding a vehicle and turning away other interest is a commitment on our part. To ensure a smooth transaction for everyone involved, we ask that deposits are made only when you are serious about the purchase.

Q: How long can I hold the vehicle for?
A: Typically, we would look to hold a vehicle for no more than 48 hours. However, we are flexible and understand this may not always be possible, so please talk to one of our team if your circumstances do not allow for this timeframe.

Q: How do you ensure a smooth buying experience?
A: Our goal is to work closely with you and be honest and open in our communication to make the process as seamless as possible. We’re here to support you throughout, and we appreciate your understanding of our deposit policy.


Terms and Conditions for 7-Day Rejection

These Terms and Conditions relate specifically to your rights under the Consumer Rights Act 2015 ("CRA 2015") regarding the 7-day rejection period. Please read them carefully to understand your entitlements and our responsibilities.


1.1. Under the CRA 2015, you have the right to reject a vehicle within 7 days of purchase if it is not of satisfactory quality, fit for purpose, or as described.

1.2. The right to reject applies only to or defects present at the time of sale that render the vehicle unfit for normal use or significantly impair its function.

1.3. Minor issues, wear and tear, or faults arising from misuse, damage, or normal operation of the vehicle do not qualify for rejection.



2.1. For the purpose of the 7-day rejection period, serious faults are defined as defects that: - Significantly affect the safety of the vehicle (e.g., brake failure or structural issues). - Prevent the vehicle from functioning as a mode of transport.

- Contradict the description or specification provided at the time of sale in a material way.

2.2. The following are not considered serious faults under the CRA 2015:

- Cosmetic imperfections or minor wear and tear consistent with the age and mileage of the vehicle. - Minor mechanical or electrical faults that do not significantly impair the vehicle’s use. - Faults arising after the sale due to misuse, neglect, or lack of maintenance by the customer.



3.1. If you believe the vehicle has a serious fault, you must notify us in writing within 7 days of the purchase date.

3.2. You are required to provide:

- A full and clear description of the fault.

- Any evidence, such as photographs, video recordings, or independent diagnostic reports (please note. we may not consider a business which has a commercial interest in identifying faults to be independent).

3.3. Upon receiving your notification, we will provide a response within 3 working days. We reserve the right to request the vehicle be returned to us for inspection. We do not cover any transportation costs.

3.4. If the fault qualifies under the CRA 2015, we will offer a refund, subject to Clause 5.



4.1. Where appropriate, we may offer to repair the vehicle or provide a replacement as an alternative to rejection, provided you agree.

4.2. Repairs will be carried out promptly and free of charge if the fault qualifies as a serious defect under these terms.



5.1. The vehicle must be returned with current V5, all keys, documents and in the exact condition, in which it was sold or reasonable deductions for reconditioning may be applied.

5.2. Refunds may be subject to a deduction for usage based on the mileage driven since the purchase. This deduction reflects the benefit derived from the vehicle during the period of ownership. 5.3 As directed in CRA 2015 Refunds will be processed within 14 days once the vehicle has been returned and inspected.



6.1. The 7-day rejection entitlement does not apply to:

- Vehicles sold as "spares or repairs" or with declared faults agreed at the time of sale. - Faults that develop after the sale due to misuse, accidents, or failure to follow the manufacturer’s maintenance schedule.

- Non-material defects that do not affect the vehicle’s primary function or safety.

6.2. Vehicles sold with high mileage, older age, or as trade sales may inherently have some wear and tear. You acknowledge these factors when purchasing such vehicles, and the 7-day rejection right applies only to faults beyond reasonable expectations.



8.1. These terms do not limit or affect your statutory rights under the CRA 2015.

8.2. For further information about your rights, visit [https://www.gov.uk/consumer-rights-act 2015](https://www.gov.uk/consumer-rights-act-2015).